Dip TC, Dip SP&C, FD, BSc (Hons), PG Dip, MSc, DClinPsy, CPsychol, AFBPsS, Reg MBACP, MSfDBT, EuroPsy

Engaging in Online Therapy: What to Expect and How It Benefits You

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Working online might initially feel like a new and unfamiliar way to engage with psychological assessment and therapy, but by working virtually, I can support clients from across the UK and around the globe. Whether you're new to online therapy or have reservations about it, this guide is designed to address your questions and help you feel confident about what to expect. If you'd like to discuss further, I’m always happy to connect.

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Your Questions Answered

Can anyone else hear or see me?

Absolutely not. I conduct all online sessions from a private, self-contained office. Privacy screens are in place to ensure that no one can see my screen during our call, and strict confidentiality is maintained.

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Will my sessions be recorded?

I do not routinely record sessions. If a recording is ever necessary, for example, if you wish to have a session to revisit later, I would ask for your explicit consent beforehand. Similarly, recording sessions on your end is strictly prohibited without prior agreement.

 

Can I keep my camera off?

Yes. For initial sessions, especially if you feel uncomfortable, I offer the option to keep your camera off. However, my goal is to create a comfortable environment where we can eventually work with cameras on, as seeing each other often enhances the therapeutic connection. If seeing yourself on-screen is an issue, I can provide options to reduce that discomfort.

 

How will we feel connected?

Building a strong therapeutic relationship is central to effective therapy, even online. I am trained to foster connection and trust in a virtual setting and will work closely with you to ensure you feel supported throughout our sessions.

 

What happens if we lose connection?

Technical glitches can happen. If the connection drops, we will attempt to reconnect immediately. I always allocate time at the start of our sessions to ensure the setup is working smoothly. Further details and contingency plans can be discussed during our initial meeting.

 

Can I have someone else in the call with me?

Having someone present during an initial assessment can be helpful if you feel it’s needed. However, therapy sessions are most effective when conducted one-on-one. It’s important to find a private, comfortable space for these sessions.

 

What if I get interrupted during the session?

Life happens. Whether it’s a knock at the door, a phone call, or a barking dog, interruptions can be managed. We can discuss how to handle such situations in a way that feels right for you.

 

Can my pet be in the room?

Absolutely! Pets can be a source of comfort and support during therapy. There’s no need to worry about them making noise or being a distraction. Many clients find that having their pets nearby enhances their sense of safety and relaxation.

 

Will I feel strange after the session?

Possibly. Discussing intense or emotive topics can leave you feeling unsettled. I always aim to conclude sessions in a grounded and safe manner. Together, we’ll create a safety plan to help you manage your emotions after our calls. This might include strategies like going for a walk, having a cup of tea, or engaging in a calming activity that works for you.

 

What if I don’t like online therapy?

If you find within the first ten minutes that online therapy isn’t for you, I’m happy to offer a full refund for the session. After ten minutes, the session would be non-refundable, but you’re under no obligation to book further appointments. Most clients, however, find that any initial reservations quickly fade as we work together.

The Advantages of Online Therapy

• Convenience: Log in from anywhere that is private and quiet—your home, office, or even a peaceful outdoor space. There’s no need to travel, find parking, or sit in a waiting room.

• Accessibility: Online therapy allows me to work with clients across different regions and countries (except the United States, Canada, and sanctioned states due to insurance restrictions).

• Flexibility: Appointments can fit into your schedule more easily, even during a lunch break or when preparing for important events like interviews or weddings.

• Affordability: Rising energy and operational costs have made face-to-face therapy less sustainable. Online sessions help keep costs manageable while maintaining high standards of care.

• Privacy and Safety: Virtual therapy offers a safe environment, free from the logistical challenges and risks associated with in-person sessions, including health-related concerns.

• Comfort: Many clients find that being in their own space during therapy sessions enhances their sense of safety and emotional security.

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Potential Challenges & How We Can Address Them

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• Feeling Less Personal: Some people worry that online therapy may lack the personal connection of in-person sessions. I focus on creating a warm and engaging environment to counteract this.

• Technical Interruptions: We’ll plan for any technical issues and have backup strategies in place.

• Initial Discomfort: Starting something new can feel awkward. That’s why I offer the option of easing into online therapy with flexible arrangements, such as keeping the camera off initially.

 

Online therapy provides a modern, accessible, and effective way to prioritise your mental health. If you have any further questions or concerns, please don’t hesitate to reach out. Together, we can make this a positive and transformative experience for you.